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General troubleshooting & Tips

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  • ⭐ Evernote bugfix tracker Promoted article
  • Understanding our bug reporting and prioritization process Promoted article
  • Resolving the MacOS Helper Tool Popup in Evernote
  • Legacy client support - Important information for users on Version 6
  • How to send your Evernote tracing logs
  • Troubleshooting issues with shared notes
  • Why have I been logged out and forced to update?
  • Troubleshooting performance issues in Evernote
  • How to fix the "This version of Evernote is no longer supported" error
  • Clear local data for effective troubleshooting
  • Send Evernote console logs
  • How to clear your browser's cache
  • Resolving "Token Mismatch" error in the Gmail add-on
  • How to fix the "Client not supported, please upgrade" error
  • Update from Legacy ("Client not supported" or "Sync error")
  • Basic troubleshooting steps for technical issues
  • What to do if a note has content that is not supported
  • How to send your Evernote activity logs
  • Troubleshooting steps for issues with Web Clipper
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