What to do if a note has content that is not supported

What to do if a note has content that is not supported
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What to do if a note has content that is not supported

When someone adds content to a shared note using the latest version of Evernote or an Early Access beta version, certain content may be inaccessible when viewed in an older version of Evernote.

To ensure all content is visible in your shared notes, as well as receive the newest features and improvements, we recommend updating to the latest version of Evernote.

To update to the new version of Evernote, follow the steps for your operating system below.

  • Mac

    • evernote.com/download: In the Evernote application, select Help > Check for Updates from the menu bar.
    • Mac App Store: If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the App Store and click Update.

    To learn more about how Evernote delivers app updates and when customers are eligible for updates, visit How Evernote delivers app updates to our customers.

  • Windows

    • evernote.com/download: In the Evernote app, select Help > Check for Updates from the menu bar.
    • Microsoft Store: If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the Microsoft Store and click Update.

    To learn more about how Evernote delivers app updates and when customers are eligible for updates, visit How Evernote delivers app updates to our customers.

  • iPhone, iPad, and iPod touch

    If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the App Store and tap Update.

    To learn more about how Evernote delivers app updates and when customers are eligible for updates, visit How Evernote delivers app updates to our customers.

  • Android

    If you are eligible to update to a newer version of Evernote, go to the Evernote app listing in the Play Store and tap Update.

    To learn more about how Evernote delivers app updates and when customers are eligible for updates, visit How Evernote delivers app updates to our customers.

  • Web

    Evernote Web updates automatically and will be made available to customers on a staged rollout schedule.

    To learn more about how Evernote delivers app updates and when customers are eligible for updates, visit How Evernote delivers app updates to our customers.

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