Submit a request – Evernote Help & Learning

What can we help you with? Please select the relevant category

Your email address

Alternative email address

Please provide an alternative email address so we can contact you if there are issues with email delivery.

Subject

Description

Before submitting your request, please provide as much detail as possible about your experience and about all the steps that you took to resolve your doubts or issues after based on to the Help & Learning resources. Without a significant level of detail, we won’t be able to process your request quickly.

I have access to the email address linked to my Evernote account

Tell us more.

What is blocking you?

Tell us more about your issue(optional)

I have previously set up two-step verification via SMS(optional)

The email address linked to your Evernote account

Phone number

Please enter the phone number you used to set up two-step verification

Date on which you last accessed your Evernote account

The last device you logged in from (brand and model)

The IP address of the last device you logged in from

Please go to https://whatismyipaddress.com, copy both your IPv4 and IPv6 addresses, and include them here

Any City/State/Province(s) from which you accessed this account in the last 30 days

Last four digits of your credit card

Last invoice number or last 4 digits and expiration date of the credit card you used to subscribe. If you're a Free user, write N/A.

Latest invoice number

Please enter your latest invoice number. Please attach any proof of payment (receipts, bank statement, invoice) in the attachment field below. If you're a Free user, write N/A.

Attachments(optional)

Add file or drop files here