Permanently close your Evernote account

When you decide to permanently close your Evernote account, all of your data will be deleted from Evernote. This includes all notes, notebooks, tags, and other data associated with the account, such as your email address and password.

Please keep in mind that this action is not reversible. Within four weeks, your content will not be retrievable and your account will not be accessible anymore, even by Customer Support. If you think you may want to return to Evernote at a later date, we suggest that you deactivate your account instead.

If you have a paid Evernote subscription, you must cancel your subscription before closing your account. Deactivating a paid account mid-subscription will not automatically clear an open balance. Evernote’s Refund Policy applies in all cases of account deactivation or closure.

Permanently close your account

To permanently close your account, follow the steps below:

  1. Sign in to your account settings.
  2. Click Account Status from the left-side navigation menu.
  3. Click the blue "Close your Evernote account" link.
  4. Carefully read the prompts, then check the acknowledgement box and click Continue.
  5. Enter your password to confirm that you are the owner of the account, then click Close account.

If you want to close your Evernote account created through Sign in with Apple or Google, you'll need to have an Evernote password. If you don't have an Evernote password, you can follow the instructions to set a password during the account closure process. Alternatively, you can use a password reset link to create a new password.

Frequently asked questions

Why does it take up to four weeks for my content to be deleted?

When you submit an account closure request, your account enters a queue for deletion. It takes up to four weeks for your account to go through the complete, automated closure process.

I cannot delete my account since I'm unable to log in. Can you delete it on my behalf? 

Please submit a ticket to go through the account recovery process following these instructions:

  1. Open Contact form
  2. Click on Continue as guest
  3. Select Account and Login > I can't log into my Evernote account in the drop-down box
  4. Fill out the required details and click on submit

We will respond to your request in accordance with applicable privacy laws and subject to proper verification.



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