If you're having issues passing CAPTCHA, the human verification, you can follow the steps outlined below to resolve your issue:
- Check if your browser is still compatible by visiting our OS requirements article, which has recently been updated. You can check your version by clicking on this link. You can update it by following the instructions in this article.
- Cache. Please make sure to clear your cache for ALL TIME. Alternatively, try using a different browser.
- If you're using a VPN, please turn it off while using Evernote or use the split tunneling feature if available.
- If you have an Adblock or use any proxies, make sure to disable it for Evernote.
- If you are using the Brave browser, disable Brave Shield for Evernote login
- If the above steps haven't helped, as a last resort, please reinstall it, but first follow the instructions detailed below to uninstall it:
We hope that the above-mentioned steps will resolve your issue. However, if the issue persists, please make sure to provide all of the the following information:
- Are you currently using a proxy or VPN? Sometimes, these services can interfere with the CAPTCHA system, leading to issues during login.
- Could you check the IP address you were using when you encountered the CAPTCHA? You can easily find your IP address by visiting this link.
- Can you provide an approximate time when you encountered the CAPTCHA issue?
Updated