Every day, our team is working on making the Evernote experience smoother, faster, and more reliable. Weβve created this tracker to aggregate all the improvements in one place!
π How to use this tracker
- Before filing a new support ticket. Check to see if the issue youβre experiencing has recently been solved. If yes, simply updating your app, re-launching your browser, or logging out and back into your account can improve your Evernote experience.
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After filing a support ticket. The time it takes to solve a technical issue varies a lot depending on several factors, but we always do our best to get you a resolution as quickly as possible. However, we recognize that it can be frustrating to wait for a resolution without additional information. With this tracker, we hope to give you a bit of additional insight into our work on the most pressing issues at Evernote.
βFrequently asked questions
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I donβt see my issue on the listβdoes that mean that the team isnβt working on it?
Not at all. Everyday we receive dozens of reports on different bugs and issues. Our team is constantly prioritizing fixes based on the severity of the issue and the number of people affected. So, even if you donβt see your issue on this list, it doesnβt mean weβre not keeping an eye on it.
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Do these issues affect everyone?
Most of the time, no. In a few, very rare cases, there are issues that affect all our customersβthese generally become our highest priority. However, itβs the nature of software like the one that powers Evernote that one person can experience a bug, while another has no problems at all while performing the same action! This is why it usually requires a bit of time to understand the bugs which are being reported: the team first needs to be able to reproduce it on our own test accounts before we can fix it. So, donβt be alarmed if you see a bug listed below which you didnβt experience!
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How up-to-date is this tracker?
This tracker is a live representation of what the team is working on! Weβre updating this tracker as soon as we solve an issue.
πTracker
Each entry below contains the date, a brief description of the issue, and the version containing the fix. Make sure to update your app to the latest version for the best experience.
January 20, 2025
βοΈ Author: Rodrigo
βοΈ Updates:
β’ (fixed) β Β Issue where when performing a global search followed by an in-note search, "no results" are shown for the searched terms
β’ (fixed) β
Β Issue where typeaheads were not functioning properly in note popups
β’ (fixed) β
Β Issue that was preventing Share dropdown to open using shortcuts (Cmd+S and Alt+S)
β’ (fixed) β
Β Issue that did not allow users to delete the first line in the editor
β’ (fixed) β
Β Issue that did not allow users to select text when dragging from the bottom of the note
β’ (improved) β the styling of the selected tag in the note footer with a distinct background color
π Client/version containing fix: Desktop 10.123.4 β rolling out on Desktop starting January 20th
January 13, 2025
βοΈ Author: Alejandro
βοΈ Updates:
β’ (fixed) β
Issue where text was not selectable by dragging the mouse to the right from the first character in a sentence.
β’ (fixed) β
Issue where a misleading "You no longer have access to this space" message displayed when navigating back from the Directory.
π Client/version containing fix: Desktop 10.122.1 β rolling out on Desktop starting January 13th
January 08, 2025
βοΈ Author: Alejandro
βοΈ Updates:
β’ (fixed) β
Issue where, when navigating to Trash from a shortcut, widget note, or Files note, the previous note continued to display instead of the trash.
β’ (fixed) β
Issue where users could not include Google Drive files in their notes if not already authenticated.
β’ (fixed) β
Issue where applying a template to an untitled empty note would not apply the template title.
π Client/version containing fix: Desktop 10.121.2 β rolling out on Desktop starting January 08th
December 16, 2024
βοΈ Author: Alejandro
βοΈ Updates:
β’ (fixed) β
Issue where clicking a link to a different note may not redirect to the correct note.
β’ (fixed) β
Issue where the trash could not display more than 500 deleted notes.
π Client/version containing fix: Desktop 10.120.2 β rolling out on Desktop starting December 16th
December 11, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where a 'No Connection' error message was incorrectly shown when tapping on 'Sync now' in Settings, even when connected to the internet.
π Client/version containing fix: Mobile 10.119.1 β rolling out on Mobile starting December 11th
December 07, 2024
βοΈ Author: Roberto
βοΈ Updates:
β’ (fixed) β Issue where mutations, such as edits, tasks completions, notes moving among notebooks, might not persist after synchronization, and changes initially appear successful but are rolled back after a few minutes.
β’ (fixed) β Issue with the synchronization system that may lead in inconsistent behavior across Evernote client applications.
December 03, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where the app would freeze when switching between apps with the passcode option enabled.
β’ (fixed) β Issue where, on tablets, half of the editor would become blank and the note content would be compressed after switching to another app.
β’ (fixed) β Issue that made tags difficult to read when added to a note.
π Client/version containing fix: Mobile 10.118.0 β rolling out on Mobile starting December 3rd
December 02, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β
Issue where empty state wasn't shown when search found no results.
β’ (fixed) β
Issue with slow note list filtering.
β’ (fixed) β
Issue where the Insert menu opens incorrectly on reduced window size in Web.
β’ (fixed) β
Issue where Cut and Copy options were not working for attachments on Windows.
π Client/version containing fix: Desktop 10.118.3 β rolling out on Desktop starting December 2nd
December 02, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β Issue where the indicator for public notes was not visible in the note list.
π Client/version containing fix: Mobile 10.117.1 β rolling out on Mobile starting November 30th
November 27, 2024
βοΈ Author: Rodrigo
βοΈ Updates:
β’ (fixed) β
Issue where drag and drop editor functionality was not working, preventing users from reordering and adding content to notes
π Client/version containing fix: Desktop 10.117.2 β rolling out on Desktop starting November 27th
November 25, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where Edit & Annotate fails to display correctly, occasionally affecting image and attachment previews and annotations.
β’ (fixed) β Issue where double-clicking on a word in a table cell selects the whole text instead of just the word. You can now double-click to select a word, drag the selection to select multiple words, or triple-click to select the whole cell content.
β’ (fixed) β Issue where clicking on the "..." creation menu when open would not close the menu.
β’ (fixed) β Issue where the "Reminders" tab was not showing in Stack lists.
π Client/version containing fix: Desktop 10.117.1 β rolling out on Desktop starting November 25th
November 20, 2024
βοΈ Author: Roberto
βοΈ Updates:
β’ (fixed) β There had been some issues involving the Search feature live indexing. Any note created for a few hours may had not appeared in the Search results. Older notes would have appeared, unless the search request contained some terms added in the few hours outage window.
November 18, 2024
βοΈ Author: Matylda
βοΈ Updates:
β’ (fixed) β Issue where the wrong note was selected and displayed after its creation.
β’ (fixed) β Issue with "Date Deleted" sorting option for notes in Trash.
β’ (fixed) β Issue where drag&drop was not working within spaces in Teams accounts.
β’ (fixed) β Issue where the wrong note was selected if the user opened an empty Notebook from the Notebook section.
β’ (fixed) β Issue an issue where the Tags section's background in the sidebar was missing.
π Client/version containing fix: Desktop 10.116.1 β rolling out on Desktop starting November 18th
November 12, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β
Issue where the app was occasionally crashing during audio recording.
β’ (fixed) β Issue where long note titles overlapped the note's placeholder text.
π Client/version containing fix: Mobile 10.115.0 β rolling out on Mobile starting November 12th
November 11, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where, when double-clicking on a table cell, the cell was selected instead of its content.
π Client/version containing fix: Desktop 10.115.2 β rolling out on Desktop and Web as of November 11
November 6, 2024
βοΈ Author: Rebecca
βοΈ Updates:
β’ (fixed) β The team is aware of an issue in Desktop version 10.114 which is causing large Evernote accounts to become very slow and unresponsive. We're in the process of releasing a global fix (10.114.3).
November 6, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β
Issue where selecting filters in the note list didnβt consider the current notebook or stack.
β’ (fixed) β Issue where the checklist text in a note would sometimes delete after pressing the space or enter button on Android devices
β’ (fixed) β
Issue where you couldnβt view the days of the week displayed in the Calendar when using either the Week or Month view.
β’ (fixed) β
Issue where Month names were not displayed in the Calendar section on tablets.
π Client/version containing fix: Mobile 10.114.0 β rolling out on Mobile starting November 6th
November 5, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β Fixed an issue on Android where typing became unresponsive after a few characters when predictive text was enabled, particularly affecting checklist edits.
November 5, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β Resolved an issue where users on iOS encountered an "Error clipping" message when sharing content to Evernote or uploading files without the app open. It is now possible to clip content without needing Evernote running in the background.
October 28, 2024
βοΈ Author: Armando
βοΈ Updates:
β’ (in progress) βοΈ We're aware of an issue where some business users are failing to verify their email while trying to access a shared note. We're working on a fix; in the meantime, to fix it manually, the user can update any information from the settings pages, like the profile picture or the full name.
This will trigger an update that will sync data about email verification correctly.
October 24, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β We are aware of an issue where content was failing to load on Evernote Web, displaying an endless loading animation. The fix has been released only for the web so far on version 10.112.3.
October 24, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β We are aware of an issue that involves the metadata of notes syncing with a delay. Because of this, some users might experience temporary glitches, such as note titles showing as 'Untitled', tags disappearing shortly after being added, or tasks reverting to a previous state. These unexpected changes will slowly sync to the proper state.
October 24, 2024
βοΈ Author: Riccardo
βοΈ Updates:
β’ (fixed) β When filtering the note list by tags, notes with recently assigned tags may not show up.
π Client/version containing fix: Mobile 10.112.0 β rolling out on Mobile starting October 23rd
October 23, 2024
βοΈ Author: Rebecca
βοΈ Updates: (fixed) β When clicking the Share button for a note that was already shared with specific people, only the link was copied, but the note was not published. As a result, users with that link were prompted to log in rather than being able to view the note. This issue had now been resolved: now the link opens the note in a new web page as intended.
π Client/version containing fix: Desktop 10.112.2 β rolling out on Desktop and Web as of October 22
October 22, 2024
βοΈ Author: Orsolya
βοΈ Updates:
β’ (fixed) β In the note editor, headings within bullet points or numbered lists don't appear in the table of contents when one is inserted in the note. This leads to an incomplete table of contents if the note contains headings inside lists.
π Client/version containing fix: Desktop 10.113.4 β rolling out on Desktop starting October 29th
October 22, 2024
βοΈ Author: Basant
βοΈ Updates:
β’ (in progress) βοΈ Issue of attachment duplication when editing in external application and switching note. We are working on resolving this with a high priority.
October 17, 2024
βοΈ Author: Basant
βοΈ Updates:
β’ (fixed) β Issue of not being able to replace a text with an empty text in editor.
π Client/version containing fix: Desktop 10.112.2 β rolling out on Desktop starting October 22nd
October 17, 2024
βοΈ Author: Orsolya
βοΈ Updates:
β’ (fixed) β Issue where from table of contents the user is not redirected to the correct section when that is collapsed in the editor.
π Client/version containing fix: Desktop 10.112.2 β rolling out on Desktop starting October 22nd
October 15, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where the app sometimes crashes when exiting the Task List.
β’ (fixed) β Improved note list performance, making it smoother and faster.
π Client/version containing fix: Mobile 10.111.0 β rolling out on Mobile starting October 15th
October 13, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β Issue with the drag and drop of PDF files into notes and notebooks. Sometimes the 'Something went wrong when adding your attachment' error message appears in a red banner. As a workaround, add PDF files by selecting File > Import in the menu or by emailing them into Evernote.
π Client/version containing fix: Desktop 10.111.2 β rolling out on Desktop starting October 15th
October 11, 2024
βοΈ Author: Valeria
βοΈ Updates:
β’ (fixed) β Issue on MacOS where the Evernote window cannot be dragged when the app is first opened in the default Home view.
π Client/version containing fix: Desktop 10.111.2 β rolling out on Desktop starting October 15th
October 9, 2024
βοΈ Author: Dante
βοΈ Updates:
β’ (fixed) β We are aware of an issue with the color picker that sometimes prevents changing the text color. When attempting to select a new color, the color palette either does not appear or shows limited options, often defaulting to an 'Auto' selection.
π Client/version containing fix: Desktop 10.111.2 β rolling out on Desktop starting October 15th
October 8, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where the auto updating table of contents didn't show up correctly in printouts or PDF exports.
π Client/version containing fix: Desktop 10.110.3 β rolling out on Desktop starting October 8th
October 8, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β
Issue where deleting a task could cause the mobile app to crash.
β’ (fixed) β
Issue where the option to insert links in the Editor wasnβt working.
β’ (fixed) β
Issue where the app would crash when tapping the options of Notes and Tasks in My Widgets.
β’ (fixed) β
Issue where ongoing audio recording was lost when locking the screen or switching app on iOS.
β’ (fixed) β
Widgets on iOS 18 to allow usage in tinted mode.
π Client/version containing fix: Mobile 10.110.0 β rolling out on Mobile starting October 8th
September 20, 2024
βοΈ Author: Dante
βοΈ Updates:
β’ (fixed) β Β We are aware of an issue where notes on mobile sometimes display as Note Unavailable even while online and refreshing has no effect. This is more common with larger or older notes.
September 19, 2024
βοΈ Author: Fabio
βοΈ Updates:
β’ (fixed) β Issue where copying and pasting content between notes causes pasted images to remain in a loading state and pasted attachments to appear as untitled and inaccessible.
β’ (in progress) βοΈ We are aware of an issue where the note info doesn't display the size and word/character count correctly
π Client/version containing fix: Desktop 10.106.4 β rolling out on Desktop starting September 19th
September 17, 2024
βοΈ Author: Alice/Dante
βοΈ Updates:
β’ (fixed) β
We are aware of an issue where copying and pasting content between notes causes pasted images to remain in a loading state and pasted attachments to appear as untitled and inaccessible.
β’ (fixed) β Issue where opening and editing attachments from a note and then switching notes and then saving the attachment can lead to the attachment being present in the wrong note.
β’ (fixed) β We are aware of an issue where moving or deleting notes is occasionally reverted after a few seconds. In order for this fix to take effect it may be necessary to log out/log in or uninstall/reinstall the application to re-preform the initial downsync.
π Client/version containing fix: Desktop 10.106.3 β rolling out on Desktop starting September 18th
September 16, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β
Issue where filtering notes by tag was sometimes not showing recent notes or not loading at all.
β’ (fixed) β
Issue where related content was not shown when selecting a note to pin.
β’ (fixed) β Issue where the "No matches found" message was displayed inappropriately when opening "Select note" modal.
β’ (fixed) β
Issue where shared notebooks could still appear in the "Shared with me" list after leaving them.
π Client/version containing fix: Desktop 10.106.2 β rolling out on Desktop starting September 16th
September 16, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where the app crashed when rotating the device after selecting a note from My Widgets.
β’ (in progress) βοΈ We are aware of an issue where editing a very long note on mobile makes the typing experience laggy.
π Client/version containing fix: Mobile 10.107.0 β rolling out on Mobile starting September 16th
September 12, 2024
βοΈ Author: Fabio
βοΈ Updates:
β’ (in progress) βοΈ We are aware of an issue where the "find and replace" doesn't expand when clicking on the "more options" button
September 11, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β All Evernote functionalities are back to normal.
September 10, 2024
βοΈ Author: Dante
βοΈ Updates:
β’ (fixed) β We are aware of an issue for some users where edits to attachments in external applications are not being saved back to the note correctly
β’ (in progress) βοΈ We are aware of an issue for some users where selecting a tag from the kingdom on desktop is not showing all of the notes with that tag immediately
β’ (fixed) β We are aware of an issue where the mobile app crashes if selecting a note from the My Widgets section and then rotating the screen
π Client/version containing fix: Desktop 10.105.4 β rolling out on Desktop starting September 10th
September 6, 2024
βοΈ Author: Matylda
βοΈ Updates:
β’ (in progress) βοΈ We are aware of the problems with Table of Content printing in some cases as `Unable to Display` on Desktop
β’ (fixed) β Β We are aware of the problems with Table of Content printing in some cases as `Unable to Display` on Mobile
π Client/version containing fix: Mobile 10.105.1 β rolling out on Mobile starting September 12th
September 5, 2024
βοΈ Author: Matylda
βοΈ Updates:
β’ (fixed) β We are aware of the problems with downloading of offline notesΒ
π Client/version containing fix: Mobile 10.104.2 β rolling out on Mobile starting September 10th
September 4, 2024
βοΈ Author: Dante
βοΈ Updates:
β’ (fixed) β We are aware of a slow down in performance for iOS/iPad devices especially for large accounts and are investigating solutions
β’ (fixed) β We are aware of the problem of note links not working when linking to a note in a different notebook after the first 500 notes
β’ (fixed) β We are aware of the problem of the note list jumping back to the top of the list when scrolling past the 500th note making the user rescroll the first 500 notes
π Client/version containing fix: Desktop 10.104.3 β rolling out on Web and Desktop starting September 4
September 3, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Issue where the navigation bar disappeared after adding text to a note
β’ (fixed) β Issue where the image transcription information screen was shown each time the Camera button was tapped
β’ (fixed) β Issue with italic and bold text size appearing incorrectly with larger accessibility fonts
β’ (fixed) β Issue where a glitch occurred when tapping between the main views of the navigation bar
π Client/version containing fix: Mobile 10.104.0 β rolling out on Android & iOS starting on September 3
September 2, 2024
βοΈ Author: Benedetta
βοΈ Updates:
β’ (fixed) β issue where the checkbox position was centered instead of top-aligned
β’ (fixed) β issue where creating nested bullet points sometimes resulted in misaligned chevrons
π Client/version containing fix: Desktop 10.104.2 β rolling out on Mac & Windows starting on September 2 / available to download at evernote.com/download
August 30, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β Tasks can't be edited from the Calendar view on Mobile
August 27, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β UI inconsistencies in the search screen
β’ (fixed) β issue with possibly wrong notes counter for business accounts
π Client/version containing fix: Mobile 10.103.0 β rolling out on Android & iOS starting on August 27
August 26, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β Β issue with internal links not redirecting to the correct note
β’ (fixed) β Β issue with possibly wrong notes counter for business accounts
β’ (fixed) β Β issue where the notification tooltip appeared over some modals
π Client/version containing fix: Desktop 10.103.3 β rolling out on Mac & Windows starting on August 26 / available to download at evernote.com/download
August 25, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β Β issue with notebook creation and renaming on Mobile
π Client/version containing fix: Mobile 10.101.5 β rolled out on Android on August 25 and waiting for review on iOS
August 22, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (in progress) βοΈΒ issue with calendar synchronization and temporarily disabled two-way sync
β’ (in progress) βοΈ issue with search within note
August 21, 2024
βοΈ Author: Dante
βοΈ Updates:
β’ (fixed) β Β issue with internal links not being completely resolved, especially when the linked note is βlowerβ in the notebook as the correct notebook is opened
π Client/version containing fix: Desktop 10.103.3 β rolling out on Mac & Windows starting on August 26 / available to download at evernote.com/download
August 20, 2024
βοΈ Author: Matylda
βοΈ Updates:
β’ (fixed) β Β issue with internal links not redirecting to the correct note
β’ (fixed) β Β issue with anchor links not bringing the focus to the correct position inside the note
π Client/version containing fix: Desktop 10.102.3 β rolling out on Mac & Windows starting on August 21 / available to download at evernote.com/download
August 16, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β Β issue with filtering in Notebooks kingdom
π Client/version containing fix: Desktop 10.101.7 β rolling out on Mac & Windows starting on August 16 / available to download at evernote.com/download
August 14, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β issue where searching within a notebook didnβt automatically apply a filter for that notebook
π Client/version containing fix: Mobile 10.101.1 β rolling out on Android & iOS starting on August 14
August 12, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β issue where clicking on a tag didnβt consistently return the tagged notes
π Client/version containing fix: Desktop 10.101.3 β rolling out on Mac & Windows starting on August 13 / available to download at evernote.com/download
August 07, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β Β issue where the Reminders tab and sorting by reminders were not available within the Notebook on Web and Desktop
π Client/version containing fix: Desktop 10.100.3 β rolling out on Mac & Windows starting on August 07 / available to download at evernote.com/download
August 07, 2024
βοΈ Author: Marco
βοΈ Updates:
β’ (fixed) β issue where audio recordings exceeding size limits were lost
β’ (fixed) β issue where long usernames were cut off in the settings popup
π Client/version containing fix: Mobile 10.100.1 β rolling out on Android & iOS starting on August 07
July 31, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β maximum font size to solve issues with very large fonts
β’ (fixed) β issue where screen glitches occurred when tapping an already selected tab in the navigation toolbar
β’ (fixed) β issue where some PDFs failed to open on Android
π Client/version containing fix: Mobile 10.99.0 β rolling out on Android & iOS starting on July 31
July 29, 2024
βοΈ Author: Matylda
βοΈ Updates:
β’ (fixed) β issue where note shortcuts incorrectly worked on the home screen with pinned note widget. Now, they only work when the note is open
β’ (fixed) β issue where setting or editing a task due date made the option modal unresponsive
β’ (fixed) β issue where notes in read-only shared notebooks didnβt always display the header
π Client/version containing fix:
β’ Desktop 10.99.1 β rolling out on Mac & Windows starting on July 29 / available to download at evernote.com/download
July 23, 2024
βοΈ Author: Alice
βοΈ Updates:
β’ (fixed) β sorting by reminders in notebooks wasnβt working as expected
β’ (fixed) β filtering notes by reminders wasnβt functioning properly
β’ (fixed) β keyboard sometimes covers part of the lock screen
β’ (fixed) β tapping on a link in the header area of a clipped note wouldnβt trigger the expected link options menu
β’ (fixed) β confirmation messages in the Calendar view were displayed twice
π Client/version containing fix: Mobile 10.98.0 β rolling out on Android & iOS starting July 23
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π Meet the team
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