What to do if you're being logged out immediately or frequently from Evernote Web

Note: We have recently updated our authentication process to enhance security. While the option to stay logged in for 30 days is no longer available, Web sessions should last 30 days by default. Users should not be logged out immediately upon logging in, nor should they be logged out frequently.

 

If you're being logged out of Evernote Web as soon as you log in, or you're being logged out frequently throughout the day, please find a workaround below:

 

If the issue persists, please proceed to contact us, providing the following information:

  • A screenshot or screen recording displaying the issue.
  • The device you're using and its OS version.
  • The browser you're using and its version.
  • The URLs displayed during the process. The URL may cycle through different links, you can copy/paste them into the email you send us.
  • Activity logs

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