If you wish to update your billing frequency (switching from an annual subscription to a monthly one or vice versa), you are welcome to follow the below steps:
- Log in to your Account Summary and click on Billing on the left menu.
- Next to Billing Period, select Change.
- Choose the new billing frequency (monthly or annual) and select Confirm.
This modification will be effective starting from your next renewal date, as this can't be done retroactively (if you're on an annual subscription, you'll have to wait your next renewal to see this change reflected).
If the Change option isn't available, please cancel your subscription and resubscribe once it expires, selecting your preferred billing frequency.
As a heads-up, if you purchased a yearly subscription, we cannot move your account from annual to monthly and issue a refund for the difference.
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