How to change your billing frequency (switch from annual to monthly or vice versa)

If you wish to update your billing frequency (switching from an annual subscription to a monthly one or vice versa), you are welcome to follow the below steps:

  1. Log in to your account settings.
  2. Next to Billing Period, select Update.
  3. Choose the new billing frequency (monthly or annual) and select Update.

This modification will be effective starting from your next renewal date, as this can't be done retroactively (if you're on an annual subscription, you'll have to wait your next renewal to see this change reflected).

If the Update option isn't available, please cancel your subscription and resubscribe once it expires selecting your preferred billing frequency.

As a heads-up, if you purchased a yearly subscription we're unable to move your account from annual to monthly and issue a refund for the difference

Updated

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