Upcoming events can be found on the community event calendar. If you're interested in hosting your own event, complete an application to join the community as an Evernote Community Leader or Evernote Certified Consultant.

If you forgot your password, click here to request a password reset.

If you no longer have access to the email address associated with your account, try any previous passwords you may have used to log in and update your email address.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

If you're having trouble searching PDFs added to your account, consider the following:

• Are you having trouble with just one PDF, several, or all?
• If you attach the PDF to a new note, is it then searchable?
• Is the PDF searchable on any other devices?
• Are you are trying to search for handwritten text? Note: Handwritten text is not searchable in PDFs, only in images.

Learn more >>

If you're unable to resolve the issue, or if the issue is unrelated to searching in PDFs, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Origin of the PDF (scanned with phone, downloaded from website, etc.)
• File size of the PDF
• Device & operating system
• Activity log

You can attach PDFs to notes by dragging and dropping them into a note or using the blue Insert button (plus sign). They can be attachments that you click to view, or they can be inline with your notes where the contents of the PDF are visible in the note body. You can even use Evernote's annotate feature to mark up PDFs or search feature to find content within attached PDFs. Learn how >>

With Evernote Teams, you have the ability to create team notebooks which are specifically designed for team content and sharing. Teams accounts that have not been updated create and access team notebooks and individual notebooks in a single account, and each will be listed in separate sections in the sidebar and notebooks panel when using the Legacy app. Learn more >>

To deactivate your account, follow the steps below.

1. Sign in to your account settings.
2. Click Account Status from the left-side navigation menu.
3. Click the blue "Deactivate your Evernote account" link.
4. Check the acknowledgement box and click Deactivate account.

When you deactivate your Evernote account, you will no longer be able to access it. This means you won’t be able to log in to your account or view or edit your notes. You can always reactivate your account to access your notes again in the future.

If you have a paid Evernote subscription directly from Evernote, your subscription will automatically be canceled when you deactivate your account. However, if you are subscribed to Evernote through iTunes or Google Play, you must cancel your subscription before deactivating your account. Learn more >>

When your account is deactivated, you will be logged out of Evernote and your account will no longer be usable. You will not be able to create another Evernote account with the same email address. If you are deactivating an account to use the email address associated with it on another account, you can swap the email addresses instead.

To reactivate your account, follow the steps below.

1. Go to the login page and enter your old username or email address and password.
2. After you provide the correct login information, you'll be informed that your account is deactivated. Click the "reactivate" link to begin the reactivation process.
3. Enter the email address associated with your account and an email will be sent to you to confirm your reactivation request.
4. Click Reactivate My Account from the email and create a new password for your account.

Learn more >>

Usernames are system values that are automatically generated when you initially sign up for Evernote and aren't meant to be changed. They are used primarily for internal system processes. Read more >>

With Evernote Free, you can use the Evernote app on up to two devices. This device limit applies to the following Evernote apps:

• Evernote for Mac
• Evernote for Windows
• Evernote for iOS
• Evernote for Android
• Evernote Web

Other Evernote products—such as Web Clipper, Skitch, Scannable, and Penultimate—and third-party apps that use the Evernote API integration do not count toward the device limit.

For more information, visit Understanding the device limit.

If you would like to sync your notes across all your devices, upgrade to Evernote Personal, Professional, or Teams.

To enable two-step verification on your Evernote account:

1. Log in to your account settings
2. Select Security Summary from the menu, then click Enable next to 'Two-Step Verification'
3. Follow the steps to complete the setup process

Detailed steps can be found here.

To view, manage, or cancel your paid subscription, sign in to your account settings and select 'Manage subscription' on the 'Account Summary' page.

Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, try your purchase again.

You can view your purchase history in your account settings. You can view the date, item, order number, payment method, and total amount of each transaction. Click the order number to view the receipt for that transaction.

Since your Evernote subscription is managed by iTunes, you'll need to contact iTunes Support for any payment-related issues.

Since your Evernote subscription is managed by iTunes, you'll need to contact iTunes Support for any billing-related questions.

Since your Evernote subscription is managed by iTunes, you'll need to update your payment information through iTunes by following the steps in this iTunes Support article.

Since your Evernote subscription is managed by iTunes, you'll need to cancel your subscription through iTunes by following the steps in this iTunes Support article. You can view your subscription status by going directly to your 'Manage Subscriptions' page in iTunes.

Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Free. All of your data will still be accessible.

Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:

• Have you recently changed the payment information tied to your Apple ID?
• Is your iTunes account paid via PayPal?
• Is your Apple ID email address the same as the one used with your Evernote account?

In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.

You can view your purchase history in iTunes by following the steps in this iTunes Support article.

Since your Evernote subscription is managed by Google Play, you'll need to contact Google Play for any payment-related issues.

Since your Evernote subscription is managed by Google Play, you'll need to contact Google Play for any billing-related questions.

Since your Evernote subscription is managed by Google Play, you'll need to update your payment information through Google Play by following the steps in this Google Play Help article.

Since your Evernote subscription is managed by Google Play, you'll need to cancel your subscription through Google Play by following the steps in this Google Play Help article.

Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Free. All of your data will still be accessible.

Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:

• Have you recently changed the payment information tied to your Google account?
• Is your Google account paid via PayPal?
• Is your Google email address the same as the one used with your Evernote account?

In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.

You can view your order history in Google Play by following the steps in this Google Play Help article.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

You can view your billing information and billing history in your account settings. If you have a question about a specific charge or a different billing question, submit a ticket so we can help.

To update your payment information:

1. Sign in to your account settings
2. Click Manage subscription next to the 'Account Level' setting
3. Select one of the subscription options (even if you're already subscribed)
4. Enter your new credit card information, choose the monthly or annual payment option, then click Confirm Update

Once complete, your newly entered card will be charged on your next subscription renewal date.

Since your Evernote subscription is managed by PayPal, you'll need to cancel your subscription through PayPal by following the steps in this PayPal Help Center article.

Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Free. All of your data will still be accessible.

Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:

• Have you recently changed the payment information tied to your PayPal account?
• Is your PayPal email address the same as the one used with your Evernote account?

In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.

You can view your purchase history in your account settings. You can view the date, item, order number, payment method, and total amount of each transaction. Click the order number to view the receipt for that transaction.

If you've received a gift code or purchased a retail item containing a code redeemable for Evernote Personal, you can redeem it on our redemption page.

When you have successfully entered a valid code, you will receive Evernote Points which you can use towards a Personal subscription. If you currently have a paid subscription, you may have to wait until the end of your currently paid subscription period to redeem the points. Learn more >>

If your current subscription is paid through the Evernote website, you may be able to extend your subscription immediately when redeeming Evernote Points from a gift code. However, if your subscription is managed by a third-party payment processor (such as iTunes, Google, or PayPal), you may need to wait until your subscription expires to extend your subscription with points. Learn more >>

You can view and use Evernote Points from your account settings. You can use Evernote Points at any time. Evernote Points may expire after 5 years of no points activity in your Evernote account. Evernote Points and rewards are non-transferable. For full details, see the Evernote Commercial Terms.

Sign in to Evernote Web to verify that your points redemption went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:

• Did you already have a current paid subscription prior to redeeming the points?
• Have you ever signed in to Evernote with more than one email address?
• What is the code you used, and where did you receive it?

When you add and edit notes on a device, Evernote syncs those changes to our servers and then to your other devices.

You may experience sync errors if your Evernote app is not up to date. Check for updates first to make sure you’re receiving the latest performance improvements, bug fixes, and security updates.

If you have Evernote Free, you may have trouble syncing if you have more than two devices associated with your account. You can manage your devices in your account settings.

If your notes still aren't syncing properly, try the troubleshooting steps found here.

If all else fails, please make sure to grab an activity log and attach it when submitting your ticket.

If your Evernote app is crashing or freezing, try the troubleshooting steps found here.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screen recording or screenshots of any error messages
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screen recording or screenshots of any error messages
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

If you're having trouble searching images added to your account, consider the following:

• Are you having trouble with just one image, several, or all?
• If you attach the image to a new note, is it then searchable?
• Is the image searchable on any other devices?
• Are you are trying to search for handwritten text or typed text? Note: Some handwritten text may not be searchable.

Learn more >>

If you're unable to resolve the issue, or if the issue is unrelated to searching in images, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Origin of the image (scanned with phone, downloaded from website, etc.)
• File size of the image
• Device & operating system
• Activity log

If you're having trouble searching images added to your account, consider the following:

• Are you having trouble with just one image, several, or all?
• If you attach the image to a new note, is it then searchable?
• Is the image searchable on any other devices?
• Are you are trying to search for handwritten text or typed text? Note: Some handwritten text may not be searchable.

Learn more >>

If you're unable to resolve the issue, or if the issue is unrelated to searching in images, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Origin of the image (scanned with phone, downloaded from website, etc.)
• File size of the image
• Device & operating system
• Activity log

If you're having trouble editing or saving attached documents, consider the following:

• You can add a document to a note in Evernote and edit it in a supported application. For example: Attach a Word document in Evernote, then right-click to open and edit in Microsoft Word.
• You must have a supported application installed in order to open and edit an attached document.
• You may need to save the document in the supported application before those changes are saved in Evernote.

Learn more >>

If you're unable to resolve the issue, or if the issue is unrelated to editing or saving documents, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Type of document (PDF, Word, Excel, etc.)
• Device & operating system
• Activity log

You may also choose to attach a copy of the document to help us diagnose the problem.

If you're having trouble with an attached file, consider the following: You can attach any type of file to a note in Evernote, but if it's not an image or document, you will need a supported application to view or open the file. For example: You can attach a PSD file to a note, but you must have Photoshop installed on your device in order to view or open the file. Learn more >>

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Type of document (PDF, Word, Excel, etc.)
• Device & operating system
• Activity log

You may also choose to attach a copy of the file to help us diagnose the problem.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

If you're having trouble searching documents added to your account, consider the following:

• Are you having trouble with just one document, several, or all?
• If you attach the document to a new note, is it then searchable?
• Is the document searchable on any other devices?
• Are you are trying to search for handwritten text? Note: Handwritten text is not searchable in documents, only in images.

Learn more >>

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Type of document (PDF, Word, Excel, etc.)
• Origin of the document (scanned with phone, downloaded from website, etc.)
• File size of the document
• Device & operating system
• Activity log

If you're having trouble searching images added to your account, consider the following:

• Are you having trouble with just one image, several, or all?
• If you attach the image to a new note, is it then searchable?
• Is the image searchable on any other devices?
• Are you are trying to search for handwritten text or typed text? Note: Some handwritten text may not be searchable.

Learn more >>

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Origin of the image (scanned with phone, downloaded from website, etc.)
• File size of the image
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

To recall a saved search, click or tap in your search box. You'll see a list of your saved searches appear below the search box. Saved searches are synced across all your devices.

If you're having trouble with saved searches, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• The exact nature of the problem with a saved search
• The results you're seeing
• The results you're expecting to see
• Device & operating system
• Activity log

Advanced search syntax gives you the ability to search your notes by the date they were created, the type of media they contain (audio, images, etc.) — even where they were created. You can even pair multiple search terms together for a more refined search. For example, searching notebook:Finance intitle:coffee would pull up any notes from your ""Finance"" notebook with the word ""coffee"" in the title.

If you're having trouble with search syntax, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• The exact search phrase(s) you're using
• The results you're seeing
• The results you're expecting to see
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

If you're having trouble sharing a note or notebook, consider the following:

• Is the email address of the recipient correct?
• Have you checked Evernote Web or another device to verify if the shared note or notebook is visible there?

Learn more >>

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Are you having trouble sharing just one note, several notes, or all notes?
• Are you having trouble sharing with a specific individual or sharing with everyone?
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Are you having trouble sharing with a specific individual or sharing with everyone?
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• What email address(es) are you sending to?
• Are you having trouble sharing with a specific individual or sharing with everyone?
• What size are the notes you're trying to share? Do they have attachments?
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• What email address was the email sent from?
• What is the inbound Evernote email address you're sending to? Note: This email address ends in @m.evernote.com.
• Are you CC'ing anyone else on the emails sent to Evernote?
• How many and how often are you sending emails to Evernote?
• Are you using an automated forwarding method?
• Do the emails you're sending have attachments?
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Which social media platform are you trying to share to?
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Note history can be accessed from Evernote for Mac, Evernote for Windows, and Evernote Web. To access note history, select the More actions button (three dots) at the top of the note editor, then select View History. Learn more >>

Note link behavior differs based on where the link is pasted. If you paste a note link within Evernote, the link will open directly in Evernote. If you paste a note link anywhere outside of Evernote, the link will open in your device's web browser. If you have any other issues, submit a ticket so we can help.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

If you have lost notes or missing content, consider the following:

• Have you checked your Trash for notes that may have been deleted?
• Have you checked Note History to see if you can recover missing or deleted content?
• Have you checked Evernote Web or another device to see if the missing note or content is visible there?
• Have you recently enabled Google Sign-in? You may have created a new account instead of linking your existing account. Learn more >>

Learn more >>

If you're unable to find what you're looking for, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• What kind of content is missing (text, image, attachment, etc.)?
• When did you last see the note and on what device?
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Partnership, sponsorship, and marketing inquiries can be sent in using this form.

Evernote Certified Consultants are recognized professionals with comprehensive Evernote training. Their hands-on guidance can help you and your team work more effectively and productively. If you have an established consulting practice and are interested in helping teams and individuals do more with Evernote, apply to join the Evernote Certified Consultant program.

Evernote Community Leaders are select members of the global Evernote community who have exceptional skills, leadership, and enthusiasm. Online and offline, Evernote Community Leaders share their time and knowledge to help others become experts at using Evernote in their work and daily lives. If you’d like to share your knowledge and skills with other Evernote users in your area or around the world, apply to join the Evernote Community Leader program.

Our discussion forums are a place for Evernote users to interact with and support each other. They are also a place for users to provide valuable customer feedback directly to our product teams. You can vote for product features, suggest workarounds, help other users learn Evernote, or just discuss the latest productivity strategies.

Create a forum account by visiting the forums, clicking “Existing user? Sign In”, signing in to your Evernote account, then choosing a forum display name.

Share your great ideas on our Product Feedback forums. If you like someone else's idea, vote for it or provide a comment of your own. The forums are actively monitored by our product and support teams, and allow you to discuss your ideas in more detail.

You must be logged in to comment and vote. Start by clicking one of the product links below, clicking “Existing user? Sign In”, signing in to your Evernote account, then choosing a forum display name.

• Evernote for Android
• Evernote for iPhone, iPad, and iPod touch
• Evernote for Mac
• Evernote Web
• Evernote for Windows
• Scannable
• Skitch for iPhone, iPad, and iPod Touch
• Skitch for Mac
• Penultimate
• Web Clipper

The best way to share your feedback is by posting in the Evernote Forums. The forums are actively monitored by our product and support teams, and allow you to discuss your feedback in more detail.

Evernote allows you to save pictures in your notes so you can easily access them from anywhere, across any device. You can even search for text within images. You might put images inside Evernote to:

• organize your renovation blueprints
• collect and share photographs of a whiteboard after meetings
• document a piano recital and store pictures of sheet music

You can record and store an audio recording directly into Evernote. With audio recordings you can record and recall the details of:

• A meeting with colleagues
• A class lecture
• Memories of a family member's musical recital
• An important speech

You can attach documents, spreadsheets, and more to notes by dragging and dropping them into a note or using the blue Insert button (plus sign). Office documents can be viewed inline with your notes where the contents of the document are visible in the note body, and other document types are visible as attachments. If you have a supported application, you can even open and edit attachments from inside a note. Learn how >>

You can attach just about any type of file to a note by dragging and dropping it into a note or using the attach button (paperclip). Here are some examples of files you might attach:

• Scanned contracts
• Scanned receipts
• Photographs
• Logos and other images for your business

You can use Evernote's powerful search engine to find text in documents that are attached to notes. With Evernote, you can search PDFs and documents created from:

• Microsoft Word, Adobe Acrobat, or other office and word processing applications
• Scanned documents (Premium, Personal, Professional and Teams only)

You can use Evernote's powerful search engine to find text in images that are attached to notes. Evernote performs character recognition on handwritten and typed text which allows you to free up your camera roll. Some ways you can use Evernote to search for text in images:

• Snap photos of restaurant menus (including takeout menus) and collect them in your Evernote account for future reference.
• Snap photos of wine and beer labels to keep track of your favorites and any tasting notes.
• Snap photos of warranties, product care instructions, and any other handy piece of information you come across in paper form.

If you have a search term or phrase that you use frequently, you can save it to Evernote. You can even use advanced search syntax to create very specific saved searches, or note filters to filter your note list. To recall a saved search, click or tap in your search box. You'll see a list of your saved searches appear below the search box. Saved searches are synced across all your devices.

Evernote search is powerful. It may look like a simple text search field, but advanced search syntax gives you the ability to search your notes by the date they were created, the type of media they contain (audio, images, etc.) — even where they were created.

Evernote makes it easy to share notes with others. Share notes such as meeting agendas, design ideas clipped from the web, travel itineraries, reports, or project task lists. Learn how >>

Evernote also lets you quickly and easily share any of your notebooks with other people, if you choose. Share a notebook and allow others to view and collaborate on work. Learn how >>

Share individual notes with a public link

Every note in Evernote has a unique link you can copy and paste to any application. Once someone has a public link to your note, they will always be able to view the most recent updates, and can even save a copy directly to their own Evernote account. Learn how >>

Share notebooks with a public link

Each notebook has a unique link you can use for sharing. Anyone who has the link can access all notes in the publicly shared notebook. You can decide whether you want to share this link with a few outside vendors, with all your clients, or with everyone on your social feed. Note: This feature is only available in Evernote for Mac and Windows Legacy apps. Learn how >>

Work Chat allows you to quickly and easily message other Evernote users within the app. While it's a great way to quickly share ideas and collaborate around notes and notebooks, Work Chat was not designed to replace other chat apps. Learn how >>

One way to share a note is by emailing it directly from Evernote. Once people receive your email, they receive a snapshot of the note at the time you shared it. This is great for sharing notes that don't need to be edited later, such as travel confirmations or meeting notes. Learn how >>

With a paid subscription, you can save emails directly into Evernote (up to 200 daily) using your unique Evernote email address. Those with Free accounts can try this feature out and send a total of five emails. Save your travel reservations, email announcements, weekly automated reports, or anything you receive as an email, to Evernote, and access them from anywhere. Learn how >>

Evernote allows you to capture great ideas and moments whenever and wherever they occur. You can share those notes with friends across your entire social graph, such as on LinkedIn, Facebook, and Twitter.

Evernote provides you with all the tools you need to visually communicate ideas, share feedback, and collaborate with friends and co-workers. Easily annotate images and PDFs with lines, shapes, arrows, and more. Learn how >>

Tags let you add keywords to notes, making them easier to find and browse when you’ve got a lot of them. Use tags when a note might apply to more than one category or when you want to filter results in a certain notebook by a keyword. Learn how >>

Evernote makes it easy to create tables for the majority of your table-making needs. With the Evernote table editor, you'll be able to do all the things you expect from a table, like add rows and columns, fill it with content, including checklists, images, and links, and customize it with colors. Learn how >>

Note history takes a snapshot of an entire note a few times a day and allows you to roll back a note from Evernote for Mac, Evernote for Windows, or Evernote Web. Learn how >>

Create links directly between notes or to link to specific notes from anywhere. For example, you could use note links to create a table of contents for a set of notes, or you could use note links to share your travel itinerary on a website. Learn how >>

The formatting toolbar in your note editor allows you to customize the way your notes look and feel. Aside from must-have formatting options like font, font size, and text alignment, you can also create bullet lists, check lists, numbered lists, tables, and more.

Tags let you add keywords to notes, making them easier to find and browse when you’ve got a lot of them. Use tags when a note might apply to more than one category or when you want to filter results in a certain notebook by a keyword. Team tags can be managed by an account admin in the admin console. Learn more >>

If you're having trouble searching, submit a ticket and provide as much information as possible so we can help. For example:

• Steps to reproduce
• Screen recording or screenshots
• Device & operating system
• Activity log

Note: For Evernote Teams accounts that have not been updated, searching within business content is separate from searching within personal content. Make sure to toggle from personal to business to search your business notes.

Spaces are the simplest way for teams to share notes and notebooks so they can stay in sync and work better together. You can create a space for a project, team, or topic; fill it with notes and notebooks; and share it with your team. Everyone on the team can see what has been shared with them in a space, locate the information they need, and collaborate easily to get the job done.

Learn more >>

To share individual notes and notebooks with team members, click or tap the settings (usually three dots), choose to share, then type the email addresses or names of those you'd like to share with.

Whether you have an existing Evernote account or are new to Evernote, you’ll need to join the team's Evernote account in order to access all the features of Evernote Teams. To start, you'll need to (a) respond to an invitation to join your team account, or (b) request an invitation from the account admin. Learn more >>

The admin console is the central place for managing Evernote Teams account information, users, and content, and can be accessed by Evernote Teams account admins. Learn more >>

To access the admin console, go to https://www.evernote.com/business/AccountSettings.action.

Account admins can export all teams notebooks from the admin console even those that haven't been shared.

Learn more >>

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

The following are two ways to add users to your Evernote Teams:

• Invite users individually: Send email invitations to specific users. To make inviting new users easier, you can connect to Gmail to quickly find your contacts in your Gmail or Google Apps address book. To add users individually, enter email addresses, then click Invite.
• Automatic approval (Evernote Teams accounts that have not been updated): This is a great time-saver for getting all of your company's employees joined to Evernote Teams without having to invite every user individually. To allow users in your email domain to join automatically, just add your company's email domain and click Add, then click Confirm when prompted.

The 'Tags' page of the admin console is where an account admin can rename or delete tags that have been assigned to notes for the team. Select the checkbox next to a tag, then choose an action from the dropdown menu at the top of the list. Learn more >>

The Evernote Teams trash contains notes you've deleted from your own notebooks, as well as notes deleted from notebooks you are joined to. You can restore notes from the trash, but only an account admin can empty notes from the trash.

To empty the trash:

1. Click Trash in the navigation bar of the admin console.
2. Check the box to the left of the notes you want to permanently delete.
3. Click the Delete button. A confirmation dialog will be displayed.

To delete all of the notes in the team trash, click the Empty Trash button.

All of the selected notes will be permanently deleted. The deleted notes will be removed from users' Evernote clients the next time the user syncs their account.

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To set up Evernote for Salesforce:

1. Sign up for an Evernote account
2. Sign up for a Salesforce account
3. Install the Evernote for Salesforce integration
4. Create and link notes from Evernote to your Salesforce records

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Your team's account admin can enable single sign-on (SSO) which will require all users to log in to Evernote with their SSO credentials to access any team content. To learn about setup, visit Configure SSO for your Evernote Teams account. To learn about SSO sign-in, visit Sign in to Evernote Teams using single sign-on (SSO).

Any account admin of an Evernote Teams account can deactivate the account by following the detailed steps in this article: Deactivate and reactivate an Evernote Teams account.

Once you’ve deactivated your Evernote Teams account, you will still have access to the content until the end of the current billing period (monthly or annual cycles). Your subscription will not renew and you will not be charged again.

Any account admin of an Evernote Teams account can reactivate the account by following the detailed steps in this article: Deactivate and reactivate an Evernote Teams account.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

If you're an account admin, you can view your billing information and billing history in the admin console. If you have a question about a specific charge, or a different billing question, contact your account admin or submit a ticket so we can help.

You must be an account admin to update the payment information for your Evernote Teams account.

1. Go to the ‘Billing Information' tab in the admin console
2. Enter your updated credit card information then click Update

Please note that if you simply add a new card, it will not become the default payment option. You must choose to update the credit card details for the existing card on file. After a successful update, you will receive an email confirmation that you have updated your payment information.

Any account admin of an Evernote Teams account can deactivate the account by following the detailed steps in this article: Deactivate and reactivate an Evernote Teams account.

Once you’ve deactivated your Evernote Teams account, you will still have access to the content until the end of the current billing period (monthly or annual cycles). Your subscription will not renew and you will not be charged again.

Sign in to Evernote Web to verify that your subscription purchase went through properly. You should also verify that you purchased the subscription using the email address you intended. If you're still having trouble, submit a ticket so we can help.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

An Evernote Teams account admin can view the account's billing history in the admin console. Click 'Billing History' from the menu to view the transaction history, then click an order number to view the receipt for that transaction.

If you believe you redeemed points or a promotion on the wrong Evernote account, please submit a ticket with the following information:

• The email address of the account used to redeem the points or promotion
• The email address of the account for which you would like the points or promotion applied

You can reset your incoming email address in your account settings. Select the 'Account Summary' tab and click Reset in the 'Email Notes to' section. This is useful when you've shared your incoming email address with others and want to revoke access to your email at anytime. Learn more >>

To view the access history for your Evernote account:

1. Log in to your account settings
2. Click Access History from the menu

Access history displays the Evernote apps that have accessed your account, the dates your account was accessed, the IP address(es) of the device(s) that accessed your account, and an estimated geographic location where each device was used. Depending on several factors, such as access through a cellular network, you may have a list of geographical locations that are inaccurate. If that is the case, you may be able to check with your mobile phone and Internet service providers to confirm that the IP address(es) belong to your device(s).

You can connect Evernote with Google and LinkedIn to easily share notes and notebooks to your friends, or with The Wall Street Journal and Nikkei to view more related articles while you work.

Visit the ‘Connected Services’ page in your account settings to connect your accounts.

If you’re having trouble connecting with a service, try disconnecting your accounts and reconnecting them.

You can view your billing information and billing history in your account settings. If you have a question about a specific charge, or a different billing question, submit a ticket so we can help.

To update your payment information:

1. Sign in to your account settings
2. Click Manage subscription next to the 'Account Level' setting
3. Select one of the subscription options (even if you're already subscribed)
4. Enter your new credit card information, choose the monthly or annual payment option, then click Confirm Update

Once complete, your newly entered card will be charged on your next subscription renewal date.

Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Screenshots of any error messages
• Web browser or device

If you're having trouble recording or syncing audio files, consider the following:

• Maximum recording length is limited by the total size of the note. (Free: 25 MB per note, Plus: 50 MB per note, Premium, Personal, Professional, Teams: 200 MB per note)
• The size of an audio recording will vary depending on the content of your recording and your device.
• If your audio recording surpasses the total note size limit, your note will not sync to Evernote.

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If you're unable to resolve the issue, or if the issue is unrelated to recording or syncing audio files, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Origin of the audio file (recorded with phone, downloaded from website, etc.)
• File size of the audio file
• Device & operating system
• Activity log

If you're having trouble searching within a space, consider the following:

• Are you having trouble with just one space, several, or all?
• Are you searching within the space, and not within your entire account?
• Does this issue persist across different devices?

If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Space permissions
• Device & operating system
• Activity log

If you're having trouble sharing a space with members in your Evernote Teams account, consider the following:

• Are you trying to share with someone outside of the team? (Spaces can only be shared within the team.)
• Are you using the correct email addresses or names when inviting team members?

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If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

• Steps to reproduce
• Device & operating system
• Activity log

Anyone who creates a space, or members of a space who have permission to invite others, can invite team members to join and collaborate on content. There are two ways to share a space:

• Invite individual team members: Share the space with others by inviting them directly.
• List in the Space Directory: Make the space available to be viewed and joined by anyone on the team from the Space Directory.

Learn more >>

Spaces are the simplest way for teams to share and organize information so they can stay in sync and work better together. You can create a space for a project, team, or topic; fill it with notes and notebooks; and share it with your team. Everyone on the team can see what has been shared with them in a space, locate the information they need, and collaborate easily to get the job done.

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Want to get the most out of Evernote? Join our in-house experts for a guided, complimentary 30-minute tour so you can get up and running quickly. After each session, we’ll send you a link to the recorded webinar along with additional resources to help you be successful with Evernote. You’ll receive the recording the day following the event.

Note: All webinars are delivered in global English, unless otherwise indicated.

To create and view spaces, make sure you're on the latest versions of Evernote on Mac, Windows, iOS, or Android. If you use Evernote in your web browser, please note that spaces are currently only available when using Google Chrome. To create a space:

• Mac: Click New Space in the left panel
• Windows: Click New Space in the left panel
• iOS: Tap the green circle + next to the word Spaces in the Notes tab
• Android: Choose Spaces from the navigation drawer, then tap the box with the + icon in the toolbar
• Web (Chrome only): Click New Space in the left panel