How to view user Activity History logs

How to view user Activity History logs
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How to view user Activity History logs

Activity History screenshot

Activity History is a tool for Evernote Business account admins to monitor changes occurring in their Evernote Business accounts. It is available to account admins with Evernote Business accounts created after September 15, 2017. It provides detailed logs of activity in an Evernote Business account for the past 18 months, and reports can be generated containing up to 90 days worth of data at a time. Activity History is searchable and includes records of user actions like creating or deleting a note. It also includes the name and email address of the user who performed the action, along with IP address, approximate location, version of Evernote, and operating system used (where applicable).

How to access Activity History

Access the Evernote Business admin console:

  • Evernote for Mac: Select Help > Admin Console... from the menu bar.
  • Evernote for Windows: Click the Admin Console button (key) at the bottom of the left panel.
  • The new Evernote WebClick your name in the upper left corner, then select Admin Console from the menu.
  • Classic Evernote Web: Click the Admin Console button (key) at the bottom of the left panel.

In the left menu, under Security, select Activity History.

How to view, search, and export Activity History

Activity History search screenshot

Choose a time frame and Click Show Activity to see all available activity for that period, or to search the Activity History:

  1. Choose a time frame
  2. Click Show more options
  3. Enter any desired search options (name, email, note title/content)
  4. Click Show Activity

After performing your search, click Export to download the Activity History to a CSV file that can be opened in your preferred spreadsheet app. This can be particularly useful if you need more advanced sorting and filtering options.


Frequently Asked Questions

What events are tracked and logged by Activity History?

Subject Events
Note created, deleted, renamed, shared, unshared, moved, attached file
Notebook created, removed, deleted, renamed, published, unpublished, shared, unshared, user joined
User added, deactivated, signed in, signed out, sign-in failed, joined business, invited user
Admin added user, deactivated user, changed user role, deleted note, deleted notebook
Space created, permanently deleted, renamed, user joined, user left, updated visibility
Tag created, permanently deleted, renamed, tagged a note, untagged a note
Misc added seats to account, reset quota

Is Activity History tracked when the user is offline?

Actions taken offline are recorded once the user reconnects and their account is synced. Timestamps for events that occur offline will be recorded as the time the account synced, rather than the time the event occurred. For example: if a user deletes a note while they are offline, the note deletion will not appear in the log until the user reconnects, and its associated timestamp will be the time of reconnection.

How soon after someone takes an action does it appear in Activity History?

Activity History is not meant to be a real-time monitoring system, however events typically appear in the history within 10-15 minutes. If the system is under heavy load, or the user is offline or has an unreliable internet connection, updates and search results may be delayed.

How far back can I see Activity History?

Evernote displays activity for the past 18 months, as far back as June 11, 2018. Data prior to June 11, 2018 is not available (this was the date Evernote enabled detailed Activity History tracking on our servers).

Who can see Activity History?

Evernote Business account admins with accounts created after September 15, 2017 have access to Activity History.

Can users track their own activities?

No, only Evernote Business account admins can view the full Activity History logs for users in their organization’s Evernote Business account. Individual users can view a list of recent logins (to their own account only) by viewing their personal access history.

Can I request that additional events be considered for inclusion in Activity History?

If you would like to request tracking of any event types not currently recorded by Activity History, get in touch with your Evernote Account Manager or contact support. Please provide a detailed description of the desired tracking functionality, and an explanation of how it would be helpful to your organization.

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Keywords:

  • server logs
  • user history
  • user activity tracking
  • history logs
  • audit log
  • audit logging
  • account logs