If you’ve logged into Evernote and it looks like all your notes are gone or your account is empty, don’t worry just yet. You may be logged into the wrong Evernote account. This is a common issue that can happen for several reasons. Here are the most common scenarios:
-
You have accidentally created a new account.
During password resets, purchasing a subscription, or signing in with Apple (especially with the "Hide My Email" feature enabled), it’s possible to create a new Evernote account without realizing it. This new account will appear empty because it doesn’t contain your original notes. -
You might have multiple accounts.
If you’ve signed up for Evernote using different email addresses over time, you could be logged into an account that doesn’t have your notes.
To make sure you’re in the correct account, try the following steps:
- Confirm the email you’re using to log into Evernote matches the one linked to your notes.
- Consider whether you’ve signed up using different methods (like Google, Apple, or other email addresses).
- Check your inbox for any communications from Evernote on various email addresses to locate the correct account.
For more detailed instructions on how to find and access the right account, follow our guide.
Updated