Clean local data for effective troubleshooting

At times, cleaning your local data is necessary to resolve issues and ensure updates or changes are applied correctly. Follow the steps below based on your platform (desktop, mobile, or web):

 

  • Desktop app (macOS and Windows)
    A full reinstallation is the most effective way to resolve data corruption or syncing issues. It clears corrupted files and settings and reinitiates a full sync of your content.

 

  • Mobile app (iOS and Android)
    Reinstall the app, this clears local data and ensures a fresh sync of your content.

 

 

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