How to upgrade Evernote account

Upgrading an individual account

You can upgrade your individual account by following this sequence: Free > Personal > Professional.

Important: At this time, it is not possible to upgrade an individual account (Free, Personal, or Professional) directly to a Teams account.

To learn more about transitioning to a Teams account, please refer to this article: Upgrade to Teams.

Upgrade from Personal to Professional

To upgrade from a Personal to a Professional plan, follow the steps for the payment method associated with your existing subscription below. 

• Credit card, PayPal, or SEPA

  Upon upgrading, you will be charged the new subscription fee immediately, with any remaining months on your prior plan refunded on a prorated basis. Note that if you're presently on an annual plan, you can only switch to another yearly option.

  For Mac, Windows, and Web users:

  1. Log in to your account settings in Evernote Web.
  2. Click the green Upgrade button found on the Account Summary page.
  3. Select Professional.
  4. Confirm your billing details and proceed to checkout.

  Notes: Android, iPhone, and iPad users making payments via Evernote’s website, must conduct upgrades through a desktop web browser. Evernote’s billing page isn't compatible with mobile browsers. Please note that you must have an ongoing subscription in order to upgrade. If you receive an error message saying that you can't upgrade, it means that your current subscription has been set to cancel. Therefore, you should first restore your ongoing subscription by clicking on the Restore button next to your Billing History section.

• iTunes

  Mac:

  1. Click Upgrade in the left navigation menu.
  2. Choose the plan and billing frequency that best meets your needs.
  3. Enter your Apple ID and password.
  4. Click Buy to finalize your payment via the App Store.

  Note: You will only be able to complete the upgrade through the Mac App Store.

  iPhone and iPad:

  1. Tap the three lines in the bottom left corner to access the menu.
  2. Tap View Upgrade Options or Upgrade to Professional.
  3. Select your preferred plan and billing frequency.
  4. Follow the prompts to complete the payment through iTunes.

  Note: iOS users can only upgrade through iTunes.

• Google Play

  Android:

  1. Tap the three lines in the bottom left corner to access the menu.
  2. Tap View Upgrade Options or Upgrade to Professional.
  3. Select your preferred plan and billing frequency.
  4. Follow the prompts to complete the payment through Google Play.

  Note: Due to Google Play Store restrictions, you can only upgrade to a plan with the same billing frequency as your current subscription. For example, if you are currently subscribed to a monthly Personal plan, you can only upgrade to a monthly Professional plan.

• Gift service (Points or Gift code)

  Unfortunately, customers currently on a paid service plan through Evernote points or a gift code cannot switch to a different service tier. If you wish to upgrade, please contact Support to have your gift code invalidated.

Updated September 25, 2024 17:22