FAQ about pricing changes (June 2016)
Why did the price of my Evernote subscription change?
Our goal is to continue improving Evernote for the long-term, investing in our core products to make them more powerful and intuitive while also delivering often-requested new features. But that requires a significant investment of energy, time, and money. We're asking those people who get the most value from Evernote to help us make that investment and, in return, to reap the benefits that result.
I saw an announcement about changes to Evernote, but I don't see any changes reflected in my account.
We're gradually rolling out changes to all users over the next several days.
I’m already paying for Plus/Premium. Will my price change?
Not everyone will be affected by a price change. If you are affected by a price change, you will be notified of the details by email in the next few weeks. This applies to both monthly and yearly renewals.
Why can't I submit an email support ticket?
Evernote provides customers with different ways to find the support they need. While all customers have access to complimentary support through the Evernote Community, Evernote Plus subscribers can access enhanced support through email, and Evernote Premium and Business subscribers can access all of the above, plus live chat support.
Do these changes affect Evernote Business?
No. These changes do not currently affect Evernote Business pricing.