How to view your purchase or billing history

How to view your purchase or billing history
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How to view your purchase or billing history

January 2020: We are currently in the process of updating our payments system. When the new system is available for everyone, you will be able to manage your subscription with less confusion. During this transition, not all customers will see the same options when looking at their billing details.

If you're using the new payments system, you will see a new 'Billing' section in the left navigation menu. If you're using the older payments system, you will not see the new 'Billing' section.

You can view your account purchase history in the account settings in Evernote Web. With Evernote Business, account admins can view the account billing history in the admin console.

Evernote

You can view the date, item, order number, payment method, and total amount of each transaction. To view your purchase history:

Using the new payments system:

  1. Log in to your account settings in Evernote Web.
  2. Select Billing from the left navigation menu.
  3. In the "Billing History" section, locate the transaction for which you want to view the receipt, then click Invoice.

Using the older payments system:

  1. Log in to your account settings in Evernote Web.
  2. Select Purchase History from the left navigation menu.
  3. Click the order number to view the receipt for that transaction.

Note: We only show the last 24 months of billing history. Not all refunds will show up in your purchase history. All prices include tax. VAT is only displayed for applicable Evernote Business transactions (not for Evernote Plus or Premium transactions).

Evernote Business

You can view the date, billing period, item, order number, and total amount of each transaction. To view your billing history:

  1. Sign in to the admin console (must be an account admin).
  2. Select Billing History from the left navigation menu.
  3. Locate the transaction for which you want to view the receipt, then click Invoice.

Keywords:

  • invoice
  • receipt
  • bill
  • order history
  • billing history
  • purchase history

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