If you forgot your password, click here to request a password reset.
If you forgot the email address associated with your account, or you no longer have access to the email address associated with your account, submit a ticket so we can help.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screenshots of any error messages
Web browser or device
If you're having trouble searching PDFs added to your account, consider the following:
Are you having trouble with just one PDF, several, or all?
If you attach the PDF to a new note, is it then searchable?
Is the PDF searchable on any other devices?
Are you are trying to search for handwritten text? Note: Handwritten text is not searchable in PDFs, only in images.
If you're unable to resolve the issue, or if the issue is unrelated to searching in PDFs, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Origin of the PDF (scanned with phone, downloaded from website, etc.)
You can attach PDFs to notes by dragging and dropping them into a note or using the attach button (paperclip). They can be attachments that you click to view, or they can be inline with your notes where the contents of the PDF are visible in the note body. You can even use Evernote's annotate feature to mark up PDFs or search feature to find content within attached PDFs. Learn how >>
With Evernote Business, you have the ability to create business notebooks which are specifically designed for business content and sharing. You can access all of your business notebooks and personal notebooks in one account, and each will be listed in separate sections in the sidebar and notebooks panel. Learn more >>
To deactivate your Evernote account:
Cancel your Evernote subscription. If you are paying for Evernote, you will need to cancel your subscription through the service which you subscribed.
Export your notes. You can export your notes as HTML or XML files to view them outside of Evernote.
Delete your notes. Evernote does not automatically delete your notes when you deactivate your account, but you can delete your notes and notebooks before you deactivate.
Deactivate your account. To deactivate your Evernote account, log in to your account settings in Evernote Web and click the "Deactivate your Evernote account" link.
(OPTIONAL) Contact us to completely remove your email address and username. After you deactivate your account, contact us to request that your account information be removed from the Evernote service.
When your account is deactivated, you will be logged out of Evernote and your account will no longer be usable. You will not be able to create another Evernote account with the same email address. If you are deactivating an account to use the email address associated with it on another account, you can swap the email addresses instead.
To reactivate your Evernote account:
Sign in to Evernote Web using your old username or email address and password.
After you provide the correct login information, you'll be informed that your account is deactivated. Click the 'reactivate' link to begin the reactivation process.
Enter the email address associated with your account and an email will be sent to you to confirm your reactivation request.
Click Reactivate My Account from the email and create a new password for your account.
Usernames are system values that are automatically generated when you initially sign up for Evernote and aren't meant to be changed. They are used primarily for internal system processes. Read more >>
You can view and manage all of the devices and applications associated with your account in your account settings in Evernote Web.
To enable two-step verification on your Evernote account:
To view, manage, or cancel your paid subscription, sign in to your account settings in Evernote Web and select 'Manage subscription' on the 'Account Summary' page.
Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, try your purchase again.
You can view your purchase history in your account settings in Evernote Web. You can view the date, item, order number, payment method, and total amount of each transaction. Click the order number to view the receipt for that transaction.
Since your Evernote subscription is managed by iTunes, you'll need to contact iTunes Support for any payment-related issues.
Since your Evernote subscription is managed by iTunes, you'll need to contact iTunes Support for any billing-related questions.
Since your Evernote subscription is managed by iTunes, you'll need to update your payment information through iTunes by following the steps in this iTunes Support article.
Since your Evernote subscription is managed by iTunes, you'll need to cancel your subscription through iTunes by following the steps in this iTunes Support article. You can view your subscription status by going directly to your 'Manage Subscriptions' page in iTunes.
Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Basic. All of your data will still be accessible.
Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:
Have you recently changed the payment information tied to your Apple ID?
Is your iTunes account paid via PayPal?
Is your Apple ID email address the same as the one used with your Evernote account?
In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.
Since your Evernote subscription is managed by Google Play, you'll need to contact Google Play for any payment-related issues.
Since your Evernote subscription is managed by Google Play, you'll need to contact Google Play for any billing-related questions.
Since your Evernote subscription is managed by Google Play, you'll need to update your payment information through Google Play by following the steps in this Google Play Help article.
Since your Evernote subscription is managed by Google Play, you'll need to cancel your subscription through Google Play by following the steps in this Google Play Help article.
Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Basic. All of your data will still be accessible.
Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:
Have you recently changed the payment information tied to your Google account?
Is your Google account paid via PayPal?
Is your Google email address the same as the one used with your Evernote account?
In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.
Since your Evernote subscription is managed by PayPal you'll need to contact PayPal for any payment-related issues.
Since your Evernote subscription is managed by PayPal, you'll need to contact PayPal for any billing-related questions.
Since your Evernote subscription is managed by PayPal, you'll need to update your payment information through PayPal by following the steps in this PayPal Help Center article.
Since your Evernote subscription is managed by PayPal, you'll need to cancel your subscription through PayPal by following the steps in this PayPal Help Center article.
Your subscription will remain in place until your current billing cycle ends. Once your subscription is canceled, your account will automatically be converted to Evernote Basic. All of your data will still be accessible.
Sign in to Evernote Web to verify that your subscription purchase went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:
Have you recently changed the payment information tied to your PayPal account?
Is your PayPal email address the same as the one used with your Evernote account?
In addition, please attach a copy of your receipt (if you have one) and an activity log from the device used to upgrade your account.
You can view your purchase history in your account settings in Evernote Web. You can view the date, item, order number, payment method, and total amount of each transaction. Click the order number to view the receipt for that transaction.
If you've received a gift code or purchased a retail item containing a code redeemable for Evernote Premium, you can redeem it on our redemption page.
When you have successfully entered a valid code, you will receive Evernote Points which you can use towards a Premium subscription. If you currently have a paid subscription, you may have to wait until the end of your currently paid subscription period to redeem the points. Learn more >>
If your current subscription is paid through the Evernote website, you may be able to extend your subscription immediately when redeeming Evernote Points from a gift code. However, if your subscription is managed by a third-party payment processor (such as iTunes, Google, or PayPal), you may need to wait until your subscription expires to extend your subscription with points. Learn more >>
You can view and use Evernote Points from your account settings in Evernote Web. You can use Evernote Points at any time. Evernote Points may expire after 5 years of no points activity in your Evernote account. Evernote Points and rewards are non-transferable. For full details, see the Evernote Commercial Terms.
Sign in to Evernote Web to verify that your points redemption went through properly. If it did, try signing out of Evernote on your device(s) and signing back in. If it didn't, please submit a ticket with the following information:
Did you already have a current paid subscription prior to redeeming the points?
Have you ever signed in to Evernote with more than one email address?
What is the code you used, and where did you receive it?
When you add and edit notes on a device, Evernote syncs those changes to our servers and then to your other devices. If your notes aren't syncing properly, try the troubleshooting steps found here.
If your Evernote app is crashing or freezing, try the troubleshooting steps found here.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screen recording or screenshots of any error messages
If you're unable to resolve the issue, or if the issue is unrelated to searching in images, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Origin of the image (scanned with phone, downloaded from website, etc.)
If you're unable to resolve the issue, or if the issue is unrelated to searching in images, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Origin of the image (scanned with phone, downloaded from website, etc.)
If you're having trouble editing or saving attached documents, consider the following:
You can add a document to a note in Evernote and edit it in a supported application. For example: Attach a Word document in Evernote, then right-click to open and edit in Microsoft Word.
You must have a supported application installed in order to open and edit an attached document.
You may need to save the document in the supported application before those changes are saved in Evernote.
If you're unable to resolve the issue, or if the issue is unrelated to editing or saving documents, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
You may also choose to attach a copy of the document to help us diagnose the problem.
If you're having trouble with an attached file, consider the following: You can attach any type of file to a note in Evernote, but if it's not an image or document, you will need a supported application to view or open the file. For example: You can attach a PSD file to a note, but you must have Photoshop installed on your device in order to view or open the file. Learn more >>
If you're unable to resolve the issue, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
To recall a saved search, click or tap in your search box. You'll see a list of your saved searches appear below the search box. Saved searches are synced across all your devices.
If you're having trouble with saved searches, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
The exact nature of the problem with a saved search
Advanced search syntax gives you the ability to search your notes by the date they were created, the type of media they contain (audio, images, etc.) — even where they were created. You can even pair multiple search terms together for a more refined search. For example, searching notebook:Finance intitle:coffee would pull up any notes from your ""Finance"" notebook with the word ""coffee"" in the title.
If you're having trouble with search syntax, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Note history can be accessed from Evernote for Mac, Evernote for Windows, and Evernote Web. To access note history, select the info ('i') button at the top of the note editor, then select View History.
Note link behavior differs based on where the link is pasted. If you paste a note link within Evernote, the link will open directly in Evernote. If you paste a note link anywhere outside of Evernote, the link will open in your device's web browser. If you have any other issues, submit a ticket so we can help.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
If you're unable to find what you're looking for, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
What kind of content is missing (text, image, attachment, etc.)?
When did you last see the note and on what device?
Partnership, sponsorship, and marketing inquiries can be sent in using this form.
Evernote Certified Consultants are recognized professionals with comprehensive Evernote training. Their hands-on guidance can help you and your team work more effectively and productively. If you have an established consulting practice and are interested in helping businesses and individuals do more with Evernote, apply to join the Evernote Certified Consultant program.
Evernote Community Leaders are select members of the global Evernote community who have exceptional skills, leadership, and enthusiasm. Online and offline, Evernote Community Leaders share their time and knowledge to help others become experts at using Evernote in their work and daily lives. If you’d like to share your knowledge and skills with other Evernote users in your area or around the world, apply to join the Evernote Community Leader program.
Our discussion forums are a place for Evernote users to interact with and support each other. They are also a place for users to provide valuable customer feedback directly to our product teams. You can vote for product features, suggest workarounds, help other users learn Evernote, or just discuss the latest productivity strategies.
Create a forum account by visiting the forums, clicking “Existing user? Sign In”, signing in to your Evernote account, then choosing a forum display name.
Share your great ideas on our Product Feedback forums. If you like someone else's idea, vote for it or provide a comment of your own. The forums are actively monitored by our product and support teams, and allow you to discuss your ideas in more detail.
You must be logged in to comment and vote. Start by clicking one of the product links below, clicking “Existing user? Sign In”, signing in to your Evernote account, then choosing a forum display name.
The best way to share your feedback is by posting in the Evernote Forums. The forums are actively monitored by our product and support teams, and allow you to discuss your feedback in more detail.
Evernote allows you to save pictures in your notes so you can easily access them from anywhere, across any device. You can even search for text within images. You might put images inside Evernote to:
organize your renovation blueprints
collect and share photographs of a whiteboard after meetings
document a piano recital and store pictures of sheet music
You can attach documents, spreadsheets, and more to notes by dragging and dropping them into a note or using the attach button (paperclip). Office documents can be viewed inline with your notes where the contents of the document are visible in the note body, and other document types are visible as attachments. If you have a supported application, you can even open and edit attachments from inside a note. Learn how >>
You can attach just about any type of file to a note by dragging and dropping it into a note or using the attach button (paperclip). Here are some examples of files you might attach:
You can use Evernote's powerful search engine to find text in documents that are attached to notes. With Evernote, you can search PDFs and documents created from:
Microsoft Word, Adobe Acrobat, or other office and word processing applications
Scanned documents (Evernote Premium and Business only)
You can use Evernote's powerful search engine to find text in images that are attached to notes. Evernote performs character recognition on handwritten and typed text which allows you to free up your camera roll. Some ways you can use Evernote to search for text in images:
Snap photos of restaurant menus (including takeout menus) and collect them in your Evernote account for future reference.
Snap photos of wine and beer labels to keep track of your favorites and any tasting notes.
Snap photos of warranties, product care instructions, and any other handy piece of information you come across in paper form.
If you have a search term or phrase that you use frequently, you can save it to Evernote. You can even use advanced search syntax to create very specific saved searches. To recall a saved search, click or tap in your search box. You'll see a list of your saved searches appear below the search box. Saved searches are synced across all your devices.
Evernote search is powerful. It may look like a simple text search field, but advanced search syntax gives you the ability to search your notes by the date they were created, the type of media they contain (audio, images, etc.) — even where they were created.
Evernote makes it easy to share notes with others. Share notes such as meeting agendas, design ideas clipped from the web, travel itineraries, reports, or project task lists. Learn how >>
Evernote also lets you quickly and easily share any of your notebooks with other people, if you choose. Share a notebook and allow others to view and collaborate on work. Learn how >>
Share individual notes with a public link
Every note in Evernote has a unique link you can copy and paste to any application. Once someone has a public link to your note, they will always be able to view the most recent updates, and can even save it directly to their own Evernote account. Learn how >>
Share notebooks with a public link
Each notebook has a unique link you can use for sharing. Anyone who has the link can access all notes in the publicly shared notebook. You can decide whether you want to share this link with a few outside vendors, with all your clients, or with everyone on your social feed. Learn how >>
Work Chat allows you to quickly and easily collaborate and share Evernote notes and notebooks. Work Chat is not another chat client and wasn't designed to replace other chat apps. Use Work Chat to send messages, notes, or notebooks to anyone, whether the recipients use Evernote or not. Learn how >>
One way to share a note is by emailing it directly from Evernote. Once people receive your email, they receive a snapshot of the note at the time you shared it. This is great for sharing notes that don't need to be edited later, such as travel confirmations or meeting notes. Learn how >>
With Evernote Plus and Premium, you can save emails directly into Evernote (up to 200 daily) using your unique Evernote email address. Those with Basic accounts can try this feature out and send a total of five emails. Save your travel reservations, email announcements, weekly automated reports, or anything you receive as an email, to Evernote, and access them from anywhere. Learn how >>
Evernote allows you to capture great ideas and moments whenever and wherever they occur. You can share those notes with friends across your entire social graph, such as on LinkedIn, Facebook, and Twitter.
Evernote provides you with all the tools you need to visually communicate ideas, share feedback, and collaborate with friends and co-workers. Easily annotate images and PDFs with lines, shapes, arrows, and more. Learn how >>
Tags let you add keywords to notes, making them easier to find and browse when you’ve got a lot of them. Use tags when a note might apply to more than one category or when you want to filter results in a certain notebook by a keyword. Learn how >>
Evernote makes it easy to create tables for the majority of your table-making needs. With the Evernote table editor, you'll be able to do all the things you expect from a table, like add rows and columns, fill it with content, including checklists, images, and links, and customize it with colors. Learn how >>
Note history takes a snapshot of an entire note a few times a day and allows you to roll back a note from Evernote for Mac, Evernote for Windows, or Evernote Web. Learn how >>
Create links directly between notes or to link to specific notes from anywhere. For example, you could use note links to create a table of contents for a set of notes, or you could use note links to share your travel itinerary on a website. Learn how >>
The formatting toolbar in your note editor allows you to customize the way your notes look and feel. Aside from must-have formatting options like font, font size, and text alignment, you can also create bullet lists, check lists, numbered lists, tables, and more.
Tags let you add keywords to notes, making them easier to find and browse when you’ve got a lot of them. Use tags when a note might apply to more than one category or when you want to filter results in a certain notebook by a keyword. Business tags are separate from personal tags, and can be managed by an account admin in the admin console. Learn more >>
Searching within business content is separate from searching within personal content. Make sure to toggle from personal to business to search your business notes. If you're having trouble searching, submit a ticket and provide as much information as possible so we can help. For example:
Anyone who's joined their company's Evernote account can share notebooks with individuals or with the entire company. There are two ways to share notebooks:
Share with individuals: Share notebooks directly with others, both inside and outside of the business.
Share with the entire company: Make notebooks available to be viewed and joined by anyone in the business from the business home.
Whether you have an existing Evernote account or are new to Evernote, you’ll need to join the company's Evernote account in order to access all the features of Evernote Business. To start, you'll need to (a) respond to an invitation to join an your company's Evernote account, or (b) request an invitation from the account admin. Learn more >>
The admin console is the central place for managing Evernote Business account information, users, and content, and can be accessed by Evernote Business account admins.
There are two ways to access the admin console:
Log in to your Evernote account in Evernote Web and select the admin console button (a key).
In Evernote for Mac or Windows, select Help > Go to Admin Console... from the Evernote menu bar.
Note: The above options are only visible if you are signed in to an Evernote Business admin account.
Account admins can export all business notebooks from the admin console, even those that haven't been shared. In addition, everyone in the business, including account admins, can export business notes to personal notebooks using Evernote's ""Copy to Notebook"" feature in Evernote for Mac and Windows. Keep in mind that when copying business notes to personal notebooks, only the content of the notes are duplicated. Note history and business tags associated with those notes are not copied over.
To copy business notes to personal notebooks:
Open a business notebook
Select the note(s) you wish to copy, then select Note > Copy to Notebook... from the menu bar
Select the personal notebook which you wish to copy the business notes to
To quickly copy multiple notes from a single notebook, simply open the notebook and use these tips:
To select multiple notes: Select the first note, then select additional notes while holding down the Command key (Mac) or Ctrl key (Windows)
To select all the notes: Simply select Edit > Select All from the menu bar, or hold Command + A (Mac) or Ctrl + A (Windows) on your keyboard
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screenshots of any error messages
Web browser or device
The following are two ways to add users to your Evernote Business:
Invite users individually: Send email invitations to specific users. To make inviting new users easier, you can connect to Gmail to quickly find your contacts in your Gmail or Google Apps address book. To add users individually, enter email addresses, then click Invite.
Automatic approval: This is a great time-saver for getting all of your company's employees joined to Evernote Business without having to invite every user individually. To allow users in your email domain to join automatically, just add your company's email domain and click Add, then click Confirm when prompted.
The 'Tags' page of the admin console is where an account admin can rename or delete tags that have been assigned to notes in the business. Select the checkbox next to a tag, then choose an action from the dropdown menu at the top of the list. Learn more >>
When any Evernote Business user deletes a note or notebook, the note(s) will be moved to the Business trash. Evernote Business account admins can empty the Business trash from the admin console in Evernote Web. An account admin can either select Empty Trash to permanently delete all of the notes in the trash, or can select specific notes to permanently delete by checking the box next to the note name, then selecting Actions > Delete.
To set up Evernote for Salesforce:
Sign up for an Evernote account
Sign up for a Salesforce account
Install the Evernote for Salesforce integration
Create and link notes from Evernote to your Salesforce records
Your company’s Evernote account admin can enable single sign-on (SSO) which will require all users to log in to Evernote with their SSO credentials to access any business content.
To cancel and deactivate the Evernote Business account:
Any account admin of an Evernote Business account can deactivate the business by following these steps:
Save copies of business notes you want to keep into personal notebooks
Delete business notes from the Evernote Business account (optional)
Deactivate the Evernote Business account by logging in to the admin console, selecting the 'Billing Information' tab, then clicking Cancel Your Evernote Business Account
Once you’ve deactivated your Evernote Business account, you will still have access to the business content until the end of the current billing period (monthly or annual cycles). Your subscription will not renew and you will not be charged again.
Attempt to create a new Evernote Business account with the email address associated with the deactivated Evernote Business (account admins only). You will see a notification that your email address is already associated with a deactivated Evernote Business, and you will have the option to create a new account or reactivate the old account.
Select Reactivate account and enter your payment information on the next screen. You will have the option to invite users after your payment information is updated.
Note: if your account was on invoice billing and there are no open seats, you will be taken to the profile page. Detailed steps can be found here.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screenshots of any error messages
Web browser or device
If you're an account admin, you can view your billing information and billing history in the admin console. If you have a question about a specific charge, or a different billing question, contact your account admin or submit a ticket so we can help.
You must be an account admin to update the payment information for your company's Evernote Business account.
Enter your updated credit card information then click Update
Please note that if you simply add a new card, it will not become the default payment option. You must choose to update the credit card details for the existing card on file. After a successful update, you will receive an email confirmation that you have updated your payment information.
To cancel and deactivate the Evernote Business account:
Any account admin of an Evernote Business account can deactivate the business by following these steps:
Save copies of business notes you want to keep into personal notebooks
Delete business notes from the Evernote Business account (optional)
Deactivate the Evernote Business account by logging in to the admin console, selecting the 'Billing Information' tab, then clicking Cancel Your Evernote Business Account
Once you’ve deactivated your Evernote Business account, you will still have access to the business content until the end of the current billing period (monthly or annual cycles). Your subscription will not renew and you will not be charged again.
Sign in to Evernote Web to verify that your subscription purchase went through properly. You should also verify that you purchased the subscription using the email address you intended. If you're still having trouble, submit a ticket so we can help.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screenshots of any error messages
Web browser or device
An Evernote Business account admin can view the account's billing history in the admin console. Click 'Billing History' from the menu to view the transaction history, then click an order number to view the receipt for that transaction.
If you believe you redeemed points or a promotion on the wrong Evernote account, please submit a ticket with the following information:
The email address of the account used to redeem the points or promotion
The email address of the account for which you would like the points or promotion applied
You can reset your incoming email address in your account settings in Evernote Web. Select the 'Account Summary' tab and click Reset in the 'Email Notes to' section. This is useful when you've shared your incoming email address with others and want to revoke access to your email at anytime. Learn more >>
To view the access history for your Evernote account:
Access history displays the Evernote apps that have accessed your account, the dates your account was accessed, the IP address(es) of the device(s) that accessed your account, and an estimated geographic location where each device was used. Depending on several factors, such as access through a cellular network, you may have a list of geographical locations that are inaccurate. If that is the case, you may be able to check with your mobile phone and Internet service providers to confirm that the IP address(es) belong to your device(s).
You can connect Evernote with Google and LinkedIn to easily share notes and notebooks to your friends, or with The Wall Street Journal and Nikkei to view more related articles while you work.
Visit the ‘Connected Services’ page in your account settings to connect your accounts.
If you’re having trouble connecting with a service, try disconnecting your accounts and reconnecting them.
You can view your billing information and billing history in your account settings. If you have a question about a specific charge, or a different billing question, submit a ticket so we can help.
To update your payment information:
Sign in to your account settings in Evernote Web and go to the 'Billing Info' page
Click Change credit card
Select Update Subscription, enter your new credit card information, then click Confirm Update
You'll see confirmation that your payment method has been updated and the date it goes into effect. Once the new payment method is active, you can remove your old credit card from the system.
Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Screenshots of any error messages
Web browser or device
If you're having trouble recording or syncing audio files, consider the following:
Maximum recording length is limited by the total size of the note. (Basic: 25 MB per note, Plus: 50 MB per note, Premium: 200 MB per note)
The size of an audio recording will vary depending on the content of your recording and your device.
If your audio recording surpasses the total note size limit, your note will not sync to Evernote.
If you're unable to resolve the issue, or if the issue is unrelated to recording or syncing audio files, please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:
Origin of the audio file (recorded with phone, downloaded from website, etc.)
Discontinued support for Skitch for Android, Windows desktop, and Windows Touch
Discontinued support for Skitch for Android, Windows desktop, and Windows Touch
Discontinued support for Skitch for Android, Windows desktop, and Windows Touch
On December 17, 2015 Evernote will not make further updates to Skitch for Android, Windows Desktop, and Windows Touch. Customers who currently use any of these Skitch products can continue to do so. As of January 22, 2016, these apps will no longer be available for download.
Note: Skitch will continue to be available on Mac, iPhone, iPad, and iPod Touch
Frequently asked questions
What’s happening with Skitch for Mac?
Evernote is not making any changes to Skitch for Mac. It will continue to be available and supported.
Why is Evernote discontinuing support for Skitch apps?
We realize fans of Skitch may be disappointed and want to let you know that we don’t make these decisions lightly. In keeping with our promise to focus on the core Evernote experience, we are moving away from supporting multiple standalone apps. Before ending support for Skitch, we incorporated the most used features, including markup and image editing, into Evernote.
What will happen after January 22?
Customers who currently use Skitch for Android, Windows Desktop, and Windows Touch can continue to do so. After January 22, these Skitch products will no longer be available for download.
Any Skitch images you've saved to Evernote before January 22 will always be available wherever you have Evernote. Simply log in to Evernote Web or download Evernote to all your devices to view them.
If you haven’t synced Skitch to Evernote before, we recommend that you do so. Syncing to Evernote ensures you’ll have a backup of your local Skitch images should the app stop working as a result of external changes or updates to your operating system.
Will I still be able to use Skitch apps that are no longer supported after January 22?
Yes. Customers who currently use these Skitch apps can continue to do so, even after January 22. While we are not planning to turn these apps off, existing features or functionality may stop working the next time your operating system is updated.
Are there other ways to capture and annotate screenshots that can be saved to Evernote?
Yes. There are four options:
Skitch on Mac to capture and annotate screenshots.
