Manage your Evernote subscription

TOPICS COVERED IN THIS ARTICLE:

• Upgrade your subscription
• Downgrade your subscription
• Change billing frequency
• Update payment information
• Redeem Evernote points

Upgrade your subscription

 

To upgrade, follow the steps for the payment method associated with your existing subscription below:

• Credit card, PayPal, or SEPA

  When you upgrade, you will be charged the price of the new subscription immediately and will be refunded a prorated amount for any remaining months on your previous subscription. If you’re currently on an annual plan, you will only be able to upgrade to another annual product.

  Mac, Windows, and Web:

  1. Log in to your account settings in Evernote Web.
  2. Click the green Upgrade button on the ‘Account Summary’ page.
  3. Choose the plan that best meets your needs and select your current billing frequency.
  4. Enter your billing information and continue to checkout.

  Note: For Android, iPhone, iPad, and iPod Touch users paying via Evernote’s website, upgrades should be completed via a computer web browser. Evernote’s billing page is not supported on mobile browsers.

• iTunes

  Mac:

  1. Click Upgrade in the left navigation menu.
  2. Choose the plan and billing frequency that best meets your needs.
  3. Enter your Apple ID and password to continue.
  4. Click Buy to complete your payment through the App Store.

  Note: You will only be able to complete the upgrade through the Mac App Store.

  iPhone, iPad, and iPod Touch:

  1. Tap the three lines in the bottom left corner to open the menu.
  2. Tap View Upgrade Options or Upgrade to Professional.
  3. Choose the plan and billing frequency that best meets your needs.
  4. Follow the prompts to complete your payment through iTunes.

  Note: You will only be able to complete the upgrade through iTunes on iOS.

• Google Play

  Android:

  1. Tap the three lines in the bottom left corner to open the menu.
  2. Tap View Upgrade Options or Upgrade to Professional.
  3. Choose the plan and billing frequency that best meets your needs.
  4. Follow the prompts to complete your payment through Google Play.

  Note: Due to Google Play Store limitations, you will only be able to upgrade to a plan with the same billing frequency as your current subscription. For example, if you are currently subscribed to a monthly Personal plan, you will only be able to upgrade to a monthly Professional plan.

• Gift service (Points or Gift code)

  Unfortunately, customers currently on a paid service plan via Evernote points or a gift code will not be able to upgrade to a different service level.

 

Downgrade your subscription

 

Your subscription won't change until your current billing cycle ends. Once your subscription runs out, your account will automatically be downgraded. None of your data will be lost, and you will maintain access to all of your notes and notebooks.

To downgrade, follow the steps for the payment method associated with your existing subscription below:

• Credit card, PayPal, or SEPA

  1. Log in to your account settings in Evernote Web.
  2. Select Billing from the left navigation menu.
  3. Next to your account level, select Update.
  4. Choose the plan you’d like to switch to, then click Continue to downgrade.
  5. Select a reason for downgrading your subscription.
  6. Click Continue to downgrade.

• iTunes

  Mac:

  1. Downgrade your subscription in the App Store.

  iPhone, iPad, and iPod Touch:

  1. Downgrade your subscription in iTunes.

• Android

  Downgrade your subscription in Google Play.

 

Change billing frequency

 

• Switch between monthly and annual payments

  1. Log in to your account settings in Evernote Web, then click Billing.
  2. Next to Billing Period, select Update.
  3. Choose the new billing frequency (monthly or annual) and select Update.

 

Update payment information

 

• Update or add a credit card or PayPal payment method

  1. Go to your account settings in Evernote Web, then click Billing.
  2. Next to Payment Method, select Update.
  3. Enter your new credit card information and select Update.

  Note: If you subscribed to paid service through iTunes or Google Play, you must cancel your subscription through them and wait for your account to downgrade. You may then follow the steps above.

• Switch to iTunes or Google Play

  You must wait until your current subscription expires before you can switch payment processors. Once your account has reverted to Evernote Free, you can purchase a new subscription using your preferred payment processor.

 

Redeem Evernote points

Evernote Points can be used for monthly or annual subscriptions to Evernote Personal, even if you already subscribe to a paid Evernote service. Learn more >>

 

* As of early April 2018, Evernote Plus is no longer available for purchase. As of July 2021, Evernote Premium is no longer available for purchase. If you cancel or change your Plus or Premium subscription, you will not be able to re-subscribe to them again. Note: Current Plus and Premium subscribers will maintain their subscription as long as their subscription remains active.

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