Remove Evernote data from your Mac or Windows device

When you sign out of the new Evernote for Mac and new Evernote for Windows apps, you may be asked if you would like to save your Evernote data on your device. This option is checked by default, which allows you to quickly access your data when you sign in without having to re-sync your entire account each time.

There are some scenarios where you may want to or need to remove the saved data from your device. To do that, follow the steps for your operating system below.

  • Mac

    Before you start, make sure that your notes are synced.

    1. Quit Evernote.
    2. Open Finder.
    3. From the menu bar, select Go > Go To Folder....
    4. Paste ~/Library/Application Support/ into the text field and click Go. If you don't find this directory, try: ~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/.
    5. Delete the "Evernote" folder.
    6. Open Evernote and sign in.

    If you receive a macOS prompt stating that Evernote needs access to your Keychain Access app, enter your Mac's administrator password (the same one you use to log in to your computer) and click Always Allow. Evernote requires access to Keychain Access on your Mac to write your Evernote credentials into it. Evernote can only access its own Keychain Access items, and cannot access any other credentials stored in the app.

  • Windows

    Before you start, make sure that your notes are synced.

    1. Press Ctrl + Shift + Esc on your keyboard to open the task manager.
    2. Select More Details to view the background processes.
    3. Select any processes with "Evernote" in the title, and end them.
    4. Open Windows Explorer.
    5. Paste %appdata% in the window header and press Enter.
    6. Delete the "Evernote" folder.
    7. Open Evernote and sign in.



Was this article helpful?

89 out of 283 found this helpful

Have more questions? Submit a request